Search found 3997 matches

by martin
2018-09-23 14:35:48
Forum: Nisus Writer Pro
Topic: Install
Replies: 25
Views: 396

Re: Install

But Yohanan still does not have the correct hierarchical folder structure in the Nisus Documents folder. That's certainly true. There's a lot of unnecessary redundancy and nesting showing in Yohanan's screenshot. It could use some cleaning up, to avoid any potential confusion. But a messy support f...
by martin
2018-09-23 12:27:32
Forum: Nisus Writer Pro
Topic: Save As dialog rolls up unexpectedly
Replies: 2
Views: 67

Re: Save As dialog rolls up unexpectedly

I don't use Default Folder, but I've seen this unexpected behavior with the Save dialog as well sometimes. It's definitely a bug, not a feature. It's something we'll have to investigate and see if we can get it fixed. I'm sorry for the nuisance.
by martin
2018-09-23 12:25:57
Forum: Nisus Writer Pro
Topic: "Save As" bug?
Replies: 8
Views: 461

Re: "Save As" bug?

First, notice that in the Save As… dialog box there is an option to "Keep changes in original document". Yes this is something Apple added in some recent Mac system update. I'm not exactly sure when, but it's a welcome addition for all apps, including Nisus Writer. I also don't really like the defa...
by martin
2018-09-20 13:39:40
Forum: Nisus Writer Pro
Topic: Install
Replies: 25
Views: 396

Re: Install

I'm glad the sandbox reset fixed the problem, and your templates and settings are intact now. You should be able to customize your New File header, margins, styles, etc, now that Nisus Writer can maintain access to your template file. I'm very sorry for all the confusion and trouble. It's really not...
by martin
2018-09-20 09:05:52
Forum: Nisus Writer Pro
Topic: Install
Replies: 25
Views: 396

Re: Install

I'm sorry you're having so much trouble Yohanan. Your experience is definitely not expected. From what you've described it sounds like Nisus Writer is can't access your template file every time you quit and relaunch the app. It also seems like maybe autosave is having trouble writing changes to disk...
by martin
2018-09-18 07:53:19
Forum: Nisus Writer Pro
Topic: Install
Replies: 25
Views: 396

Re: Install

I'm very happy to help! Thank you for the clarification. It sounds like you just want to customize the New File template a bit beyond what's offered by our controls in the preferences. That shouldn't be too difficult. Basically what you want to do is open your Nisus New File template for editing. On...
by martin
2018-09-17 14:38:12
Forum: Nisus Writer Pro
Topic: Install
Replies: 25
Views: 396

Re: Install

It sounds like your general approach is correct. That is, it's perfectly normal to establish a Document Manager folder for Nisus Writer in a location like ~/Documents/Nisus Documents. But from your screenshots something might be amiss. Normally when you see gibberish file name suffixes like that it ...
by martin
2018-09-17 14:30:36
Forum: Nisus Writer Pro
Topic: hyphenate not working
Replies: 5
Views: 296

Re: hyphenate not working

Steve's suggestion is a good one. If you have a document with private content you'd rather not share with us, you can first redact it. Instead of scrambling text manually, we also offer a Redaction Macro that does a more thorough job. The macro tried to scramble text in such a way that layout isn't ...
by martin
2018-09-17 14:15:31
Forum: Other Nisus Products
Topic: Nisus 6.0.3 on 9 - Syriac
Replies: 1
Views: 52

Re: Nisus 6.0.3 on 9 - Syriac

Hello, We're happy to give you some advice on this process. It's not entirely simple as there are a few potential roadblocks, but it's a very good idea to modernize your father's work while you can. You never know when an old Mac will stop working, and you don't want his work to remain stranded in n...
by martin
2018-09-17 13:46:41
Forum: Nisus Writer Pro
Topic: Sudden shrinking of Page Zoom to 1%
Replies: 1
Views: 120

Re: Sudden shrinking of Page Zoom to 1%

I'm sorry that you ran into this problem Sparks. The good news is that you should no longer need to manually correct the zoom for this trackpad problem. We just released an update for Nisus Writer Pro that fixes the problem.
by martin
2018-09-17 13:44:18
Forum: Nisus Writer Express
Topic: Sudden shrinking of font to 1% using MacBook Air
Replies: 3
Views: 273

Re: Sudden shrinking of font to 1% using MacBook Air

I'm sorry that you ran into this problem too Sparks. The good news is that you should no longer need to manually correct the zoom for this trackpad problem. We just released an update that fixes the problem. We corrected the problem for both: • Nisus Writer Pro update • Nisus Writer Express update
by martin
2018-09-17 13:42:10
Forum: Nisus Writer Express
Topic: Nisus Writer Express 3.5.9 released
Replies: 0
Views: 21

Nisus Writer Express 3.5.9 released

This update fixes a few key issues. This update is free for all license holders of Nisus Writer Express version 3. Requires Mac OS X 10.8.5 or later. Get the Update : You may download the new version from our website. If you purchased through Nisus Software and nisus.com, you can update inside the a...
by martin
2018-09-17 13:41:02
Forum: Nisus Writer Pro
Topic: Nisus Writer Pro 2.1.9 released
Replies: 0
Views: 81

Nisus Writer Pro 2.1.9 released

This update fixes a few key issues. This update is free for all license holders of Nisus Writer Pro version 2. Requires Mac OS X 10.8.5 or later. Get the Update : You may download the new version from our website. If you purchased through Nisus Software and nisus.com, you can update inside the app, ...
by martin
2018-09-04 09:25:25
Forum: Nisus Writer Pro
Topic: hyphenate not working
Replies: 5
Views: 296

Re: hyphenate not working

One question before we get too deep in diagnosing the problem: what language is applied to your text? Languages in Nisus Writer work like other formatting in that each bit of text in your document can have a different language applied. If you want to have French spellchecking and hyphenation, you mu...
by martin
2018-09-04 09:19:49
Forum: Nisus Writer Pro
Topic: Pasting text with bullets into email programs
Replies: 1
Views: 99

Re: Pasting text with bullets into email programs

Your screenshots from Dropbox didn't appear, but your description of the problem is clear enough. The cause of this bug is Apple Mail. Or more probably, the problem is an underlying framework like WebKit that is used by Apple Mail (and other apps like Airmail). You can verify this by creating a list...