Search found 3 matches

by Shade
2007-09-21 19:11:55
Forum: Nisus Writer Pro
Topic: wrote cust serv 2x and no response. phew!!!
Replies: 13
Views: 19922

I thank you immensely for your understanding and most informative response. It was not too long; it sheds light. The only thing I was saying from the beginning is charging $45 (or $30) to upgrade from Nisus Express - when I paid $69.00 for a product that is now $45 - is excessive. I think you hit on...
by Shade
2007-09-19 22:11:23
Forum: Nisus Writer Pro
Topic: wrote cust serv 2x and no response. phew!!!
Replies: 13
Views: 19922

I am totally new to forums so PLEASE forgive if I did something inadvertently like use a large font. By the way, Scott, I HAVE to use large fonts due to a slip by an ophthalmic surgeon a bit ago. Perhaps if I had been with Nisus ten years I would espouse more homogeneously but I haven't. That's the ...
by Shade
2007-09-17 17:51:37
Forum: Nisus Writer Pro
Topic: wrote cust serv 2x and no response. phew!!!
Replies: 13
Views: 19922

Nisus Support Was NOT Customer-Focused With Me, Either!

As did K9, I had an unpleasant incident with Nisus Customer Support. I paid $79.00 for Nisus Express October 2005. To upgrade to Pro would cost an additional $45.00, which is the same cost of Nisus Express, now. I feel $45.00 is a hefty upgrade charge when I paid the same amount for Nisus Express th...