Next update scheduled?

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Denis
Posts: 7
Joined: 2004-09-10 09:20:31

Next update scheduled?

Post by Denis » 2018-06-18 07:04:06

Hey there,
I'm wondering if there is an update in the works for Nisus Writer Pro?

It crashes on launch on Mojave at the moment. If you want console/crash logs let me know!

Denis

Vanceone
Posts: 124
Joined: 2013-05-03 07:06:31

Re: Next update scheduled?

Post by Vanceone » 2018-06-18 11:19:30

Historically Nisus releases an update around the time when Apple releases their operating system to everyone--i.e. out of Beta. However, if Mojave is crashing Nisus, and it's reproducible then they may release a fix earlier.

I'm sure they would love crash logs, though. In case you don't know, If you have a working Nisus install somewhere, you can "send feedback" under the Help menu and attach a crash log.

I do hope that Apple hasn't screwed up Mojave too much. Nisus could be crashing entirely do to an Apple bug and it will be resolved prior to release.

Denis
Posts: 7
Joined: 2004-09-10 09:20:31

Re: Next update scheduled?

Post by Denis » 2018-06-21 07:34:38

Thanks for the feedback. I sent them various crash logs and other console files.

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martin
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Re: Next update scheduled?

Post by martin » 2018-06-27 11:13:12

We received crash logs from some Nisus Writer users trying the Mojave betas. The bug appears to be an issue with Mojave. It seems to occur any time Nisus Writer loads a document window of any kind, including at launch to reopen prior documents or create a new blank document.

The underlying bug seems to be with Mojave. At least, the crash logs strongly imply it’s a problem with Mojave and not Nisus Writer. Hopefully Apple will fix it in a forthcoming beta. Until then there’s not much we can do, aside from recommending that users stay away from Mojave, sorry.

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