Reply to topic  [ 4 posts ] 
Nisus Writer Pro Crashes 
Author Message

Joined: 2008-04-06 14:53:01
Posts: 1
I was formatting a book using Nisus Writer Pro V 1.0.3 and the document kept crashing during the 'save'. The document had a large number of pictures - approximately 200 - which added to the weight of it memory-wise.

The size of the completed document was 337.9 MB and it has taken me many hours more than it should have to get it finished because of this problem.

I have a an iMac G 5 with 2 gigs of RAM and lots of open space (195.17 GB available) on its hard disk and OS version 10.4.11.

Is there any way I can increase the memory allotment to the Nisus application? Any suggestions would be greatly appreciated as I really like the program when it works but the constant crashing is discouraging me from ever using it again for a large project. If this is not resolved I will have to use Pages for future jobs.

_________________
m3m


2008-04-06 14:55:40
Profile

Joined: 2003-11-21 19:25:28
Posts: 333
Location: Sydney, Australia
Post 
No you cannot increase the memory allocated to NWP, with OS X you don't need to - it'll take as much RAM as it needs at the time like all OS X apps. First you need to find out what is causing the crashes, don't just assume it's insufficient memory. Have a look in Console utility under CrashReporter and you should find the crash logs for the NWP crashes. Unless you're a programmer they probably won't make much sense to you but if you email one of them to Nisus (File>Save a Copy As... in Console, then Help>Send Feedback in Nisus Writer Pro) they should be able to figure out what the problem is.


2008-04-06 15:36:09
Profile
Official Nisus Person
User avatar

Joined: 2002-07-11 17:14:10
Posts: 4251
Location: San Diego, CA
Post 
dshan is correct, how much memory is allocated to a particular program is all handled by OSX and should not be an issue.

After NWP crashes please relaunch it and use the menu Help > Send Feedback. It will automatically collect the logs dshan mentioned and send them to us. Unfortunately we never receive the feedback reports that Apple collects.


2008-04-07 15:19:10
Profile WWW
User avatar

Joined: 2007-01-17 03:25:42
Posts: 729
martin wrote:
Unfortunately we never receive the feedback reports that Apple collects.
Would it help if you used ILCrashReporter?:
http://www.infinite-loop.dk/developer/index.php


2008-04-09 06:17:47
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 4 posts ] 

Who is online

Users browsing this forum: No registered users and 9 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group
Designed by ST Software