Reply to topic  [ 5 posts ] 
NWP on 10.8 locks up when trying to create a style 
Author Message

Joined: 2010-07-17 15:39:18
Posts: 10
I reported this in a thread on the rMBP, but since this seems to be a bigger issue than I thought at first, I will post it in its own thread.

I am running 10.8 GM (I have a dev account). Nisus Writer Pro locks up, with 100% on a CPU core, whenever you try to create a new style, whether from scratch, or from a selection. It also locks up when double-clicking on a style.

My post on the other thread has an attachment with an Activity Monitor sample of NWP, during the lockup: viewtopic.php?p=22734#p22734

And yes, this is on an rMBP.


2012-07-21 21:05:24
Profile

Joined: 2010-07-17 15:39:18
Posts: 10
More information.

In experimenting with various documents, I can now reproduce the crash repeatedly.

Make a new blank US Letter document. Set your margins to .5" on all sides.

The style editor works fine.

Now change the Inside or Outside margin to .4"

If it doesn't crash right away, then try to open the style editor and it will crash.

If the inner and outer margins total less than 1", the crash always happens. Other combinations also can trigger it. I noticed it with .5 Inside and .6 outside. So whatever it is, it's related to page margins.


2012-07-21 22:19:55
Profile

Joined: 2006-03-12 12:32:47
Posts: 138
To ensure that Nisus enters your report as an official bug, you should submit your bug description using the Send Feedback command in the Help menu of NWP.


2012-07-24 23:32:48
Profile
Official Nisus Person
User avatar

Joined: 2002-07-11 17:14:10
Posts: 4251
Location: San Diego, CA
This is indeed an issue when running NWP 2.0.2 (and under) with certain paper margins on OSX 10.8; thanks for posting about it.

The problem is that 10.8 is stricter about the size of certain on-screen elements, likely to facilitate Apple's retina enhancements. The new stricter policies affect some sizes requested by NWP. Because sizes change unexpectedly, NWP thinks it has to adjust some related element element positions/sizes, which can in turn trigger the same reaction, causing NWP to enter an infinite loop (ie: lock up / hang).

This is something we have already fixed for our forthcoming update, which should be available within a few days. Sorry for the frustration in the meantime.


2012-07-25 17:05:35
Profile WWW
Official Nisus Person
User avatar

Joined: 2002-07-11 17:14:10
Posts: 4251
Location: San Diego, CA
We've just made available Nisus Writer Pro 2.0.3, which resolved all known issues with OSX 10.8, including this one.


2012-07-28 02:23:25
Profile WWW
Display posts from previous:  Sort by  
Reply to topic   [ 5 posts ] 

Who is online

Users browsing this forum: Treebeard 2910 and 9 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group
Designed by ST Software