Page 1 of 1
2.1.8 in-app update
Posted: 2017-12-23 17:09:41
by jb
Updating to 2.1.8 from within NWP (2.1.5 on OSX 10.13.1) fails at the last moment here.
Update downloads fine and gets extracted; the error message comes only when I click on 'Install and Restart'
Tried four times.
Worked fine downloading installer and doing it that way.
See screenshot.
I'll hope it's just me
- UpdateErro.png (27.03 KiB) Viewed 10764 times
Re: 2.1.8 in-app update
Posted: 2017-12-26 12:57:20
by martin
Hello jb! I'm sorry for the trouble you encountered in trying to update to version 2.1.8. I'm glad you got it working.
The problem was actually due to a defect in version 2.1.5, where the automatic updater could fail to install newer versions. A lot of users had trouble when we first released version 2.1.6, but hopefully this time it maybe was "just" you, now that we're a few versions removed.
All the best to you, and happy holidays!
Re: 2.1.8 in-app update
Posted: 2017-12-26 13:03:38
by jb
Thanks, Martin.
Happy Holidays to you, too!
Re: 2.1.8 in-app update
Posted: 2018-01-09 23:21:10
by nisusgrrl
I've got the same problem. Haven't been able to upgrade beyond 2.1.5. Tried multiple times, failed, and have no idea what to do about it.
Best,
Sandy
Re: 2.1.8 in-app update
Posted: 2018-01-11 11:09:10
by nisusgrrl
I also can't upgrade beyond 2.1.5 for the same reason. How does one get beyond this? Download an earlier version (if one is available) and try to upgrade from that?
Re: 2.1.8 in-app update
Posted: 2018-01-13 08:00:54
by jb
Have you tried downloading the installer, rather than doing it in-app?
That worked for me.