Install crash

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dpmeyer
Posts: 17
Joined: 2004-05-11 12:41:13
Location: Rochester, NY

Install crash

Post by dpmeyer »

I've had to do a search for everything Nisus and delete before a new install (even 2.5, this time of 2.6b5) will launch. This requires re-entering my registration#. Is something wrong with my system (10.4 up-to-date) or are others experiencing the same?
Intel iMac 2.4 OS 10.6.6
Ryan
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Joined: 2005-01-31 14:36:45
Location: Portland, OR
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Post by Ryan »

What occurs? Do you get an error message? Also, has this happened with each beta/upgrade you've done in the past?

Sounds to me like your preferences may be going funky sometimes. Perhaps.


Oh, and no, I've not experienced anything like that.
Last edited by Ryan on 2006-01-06 19:00:58, edited 1 time in total.
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martin
Official Nisus Person
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Post by martin »

I haven't seen this problem either. If you could submit a feedback report for this that would be great, since it will automatically attach a crash log.
dpmeyer
Posts: 17
Joined: 2004-05-11 12:41:13
Location: Rochester, NY

Post by dpmeyer »

I can't open it consistently unless when it crashes I delete all Nisus files except .nisus (hidden), the license, feedback, base, foundation and preference files. I've excluded Nisus from ape apps. I've tried to launch it to a new document and from a saved file. It's happened with all versions including 2.5 and 2.6b4. 2.6b5 gives erroneous invisibles so I don't use it.

If it won't launch, how can I send feedback?
Intel iMac 2.4 OS 10.6.6
dpmeyer
Posts: 17
Joined: 2004-05-11 12:41:13
Location: Rochester, NY

Post by dpmeyer »

Correction to that last post. I trash the preferences also.
Intel iMac 2.4 OS 10.6.6
dpmeyer
Posts: 17
Joined: 2004-05-11 12:41:13
Location: Rochester, NY

Post by dpmeyer »

This is apparently an ape application error. I had excluded Nisus from each individual ape application individually but when I excluded it from the master, it has launched successfully and quickly since.
Intel iMac 2.4 OS 10.6.6
Ryan
Posts: 211
Joined: 2005-01-31 14:36:45
Location: Portland, OR
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Post by Ryan »

Interesting. Thanks for pointing that out, dpmeyer. That's good to know.
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