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Nisuswriter 2.7 Crash When Printing 
Author Message

Joined: 2004-10-04 14:31:00
Posts: 17
Hello,

Since I upgraded to Nisus Writer Express 2.7 I have been unable to print. Whenever I print a file, the application immediately crashes. The crash occurs before I select a printer.

I have tried deleting the .plist file from the preferences - with no effect. I have copied the report that is generated. I presume there is some preference that needs to be deleted. Any ideas?

Mike



Code:
Date/Time:      2006-12-01 10:08:50.335 -0500
OS Version:     10.4.8 (Build 8L127)
Report Version: 4

Command: Nisus Writer Express
Path:    /Applications/Nisus Writer Express.app/Contents/MacOS/Nisus Writer Express
Parent:  WindowServer [1634]

Version: ??? (2.7)

PID:    2307
Thread: 0

Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000006

Thread 0 Crashed:
0   com.apple.CoreFoundation          0x907bf584 CFRetain + 60
1   com.apple.CoreFoundation          0x907c89b0 CFDictionaryAddValue + 576
2   com.hp.print.pde.Accounting       0x2c8922e4 AAccounting::InitArrays() + 828
3   com.hp.print.pde.Accounting       0x2c891e54 AAccounting::InitializeAccountingInfoPart(AControlGroup*) + 120
4   com.hp.print.pde.Accounting       0x2c891ac4 AAccounting::InitializeControlGroup(OpaqueControlRef*, OpaquePMPrintSession*, unsigned char) + 88
5   com.hp.framework.imaging          0x2cc877d4 APDEController::Initialize(unsigned long*, long, OpaqueControlRef*, OpaquePMPrintSession*) + 148
6   ...int.framework.Print.Private    0x2ca41240 PrinterPopupEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1012
7   ...int.framework.Print.Private    0x2ca32c60 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 1392
8   ...int.framework.Print.Private    0x2ca3439c DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 7340
9   ...int.framework.Print.Private    0x2ca33150 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 2656
10  ...int.framework.Print.Private    0x2ca33800 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 4368
11  ...int.framework.Print.Private    0x2ca39638 PMPrivateSetItemProc + 1096
12  ...int.framework.Print.Private    0x2ca3a008 PMPrivateSetItemProc + 3608
13  ...int.framework.Print.Private    0x2ca38ce4 PMPrivatePrepareAppKitPrintDialog + 228
14  ...apple.print.framework.Print    0x9308be48 PJCPrepareAppKitPrintDialog + 124
15  ...apple.print.framework.Print    0x9308bd60 PMPrepareAppKitPrintDialog + 128
16  com.apple.AppKit                  0x93903fd4 -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 276
17  com.nisus.NisusWriter             0x0002be90 -[NTDocument printShowingPrintPanel:printInfo:] + 364 (NTDocument.m:1043)
18  com.apple.AppKit                  0x93a4092c -[NSDocument _printDocumentWithSettings:showPrintPanel:delegate:didPrintSelector:contextInfo:] + 212
19  com.apple.AppKit                  0x939855fc -[NSDocument printDocumentWithSettings:showPrintPanel:delegate:didPrintSelector:contextInfo:] + 544
20  com.nisus.NisusWriter             0x0015c708 -[NWDocument printDocument:] + 328 (NWDocument.m:189)
21  com.apple.AppKit                  0x937acc4c -[NSApplication sendAction:to:from:] + 108
22  com.apple.AppKit                  0x938074b8 -[NSMenu performActionForItemAtIndex:] + 392
23  com.nisus.NisusWriter             0x001acaf4 -[NTApplication _dispatchShortcutToMenuItem:] + 200 (NTApplication.m:104)
24  com.nisus.NisusWriter             0x001ad320 -[NTApplication _updateMultikeyShortcutWithKeyEvent:] + 740 (NTApplication.m:215)
25  com.nisus.NisusWriter             0x001ace60 -[NTApplication sendEvent:] + 240 (NTApplication.m:263)
26  com.apple.AppKit                  0x93707d10 -[NSApplication run] + 508
27  com.apple.AppKit                  0x937f887c NSApplicationMain + 452
28  com.nisus.NisusWriter             0x0000293c _start + 344 (crt.c:272)
29  com.nisus.NisusWriter             0x000027e0 start + 60

Thread 1:
0   libSystem.B.dylib                 0x9002bbc8 semaphore_wait_signal_trap + 8
1   libSystem.B.dylib                 0x900306ac pthread_cond_wait + 480
2   com.apple.Foundation              0x92968300 -[NSConditionLock lockWhenCondition:] + 68
3   com.nisus.NisusWriter             0x000b1ac4 +[NTSpellCheckerMultiplexer spellCheckMain:] + 152 (NTSafeSpellChecker.m:152)
4   com.apple.Foundation              0x92961194 forkThreadForFunction + 108
5   libSystem.B.dylib                 0x9002b508 _pthread_body + 96

Thread 2:
0   libSystem.B.dylib                 0x9002bbc8 semaphore_wait_signal_trap + 8
1   libSystem.B.dylib                 0x900306ac pthread_cond_wait + 480
2   com.apple.Foundation              0x92968300 -[NSConditionLock lockWhenCondition:] + 68
3   com.nisus.NisusWriter             0x0015db34 +[NWDocumentStatsThread documentStatsMain:] + 152 (NWDocumentStatsWorker.m:157)
4   com.apple.Foundation              0x92961194 forkThreadForFunction + 108
5   libSystem.B.dylib                 0x9002b508 _pthread_body + 96

Thread 3:
0   libSystem.B.dylib                 0x9000ab48 mach_msg_trap + 8
1   libSystem.B.dylib                 0x9000aa9c mach_msg + 60
2   com.unsanity.ape                  0xc0001b14 __ape_agent + 296
3   libSystem.B.dylib                 0x9002b508 _pthread_body + 96

Thread 4:
0   libSystem.B.dylib                 0x9002bbc8 semaphore_wait_signal_trap + 8
1   libSystem.B.dylib                 0x900306ac pthread_cond_wait + 480
2   com.apple.ColorSync               0x9159b224 pthreadSemaphoreWait(t_pthreadSemaphore*) + 56
3   com.apple.ColorSync               0x9159a4c0 CMMConvTask(void*) + 40
4   libSystem.B.dylib                 0x9002b508 _pthread_body + 96

Thread 5:
0   libSystem.B.dylib                 0x9000ab48 mach_msg_trap + 8
1   libSystem.B.dylib                 0x9000aa9c mach_msg + 60
2   com.apple.CoreFoundation          0x907dcb78 __CFRunLoopRun + 832
3   com.apple.CoreFoundation          0x907dc47c CFRunLoopRunSpecific + 268
4   com.apple.Foundation              0x9298869c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5   com.apple.Foundation              0x92961194 forkThreadForFunction + 108
6   libSystem.B.dylib                 0x9002b508 _pthread_body + 96

Thread 6:
0   libSystem.B.dylib                 0x9001f08c select + 12
1   com.apple.CoreFoundation          0x907ef40c __CFSocketManager + 472
2   libSystem.B.dylib                 0x9002b508 _pthread_body + 96

Thread 7:
0   libSystem.B.dylib                 0x9000ab48 mach_msg_trap + 8
1   libSystem.B.dylib                 0x9000aa9c mach_msg + 60
2   com.apple.CoreFoundation          0x907dcb78 __CFRunLoopRun + 832
3   com.apple.CoreFoundation          0x907dc47c CFRunLoopRunSpecific + 268
4   com.apple.Foundation              0x929897dc +[NSURLCache _diskCacheSyncLoop:] + 152
5   com.apple.Foundation              0x92961194 forkThreadForFunction + 108
6   libSystem.B.dylib                 0x9002b508 _pthread_body + 96

Thread 0 crashed with PPC Thread State 64:
  srr0: 0x00000000907bf584 srr1: 0x100000000200f030                        vrsave: 0x0000000000000000
    cr: 0x22002442          xer: 0x0000000000000000   lr: 0x00000000907bf550  ctr: 0x00000000907bf540
    r0: 0x00000000907c89b0   r1: 0x00000000bfffe620   r2: 0x00000000a07bf550   r3: 0x0000000000000000
    r4: 0x0000000000000000   r5: 0x0000000000000000   r6: 0x0000000000000000   r7: 0x0000000001030301
    r8: 0x0000000076605f75   r9: 0x0000000000000000  r10: 0x00174bf4f4ba475d  r11: 0x00000000a07bb2d4
   r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
   r16: 0x000000002ca6362c  r17: 0x000000002ca6362c  r18: 0x0000000000000000  r19: 0x0000000000000000
   r20: 0x0000000000000000  r21: 0x000000002ca6362c  r22: 0x0000000000000000  r23: 0x000000002c89a258
   r24: 0x00000000a07ba150  r25: 0x00000000a07ba150  r26: 0x0000000000000000  r27: 0x000000002dc5f040
   r28: 0x00000000a07ba150  r29: 0x0000000000000000  r30: 0x00000000a07bc458  r31: 0x00000000907bf550

Binary Images Description:
    0x1000 -   0x233fff com.nisus.NisusWriter ??? (2.7)   /Applications/Nisus Writer Express.app/Contents/MacOS/Nisus Writer Express
 0x11ec000 -  0x11f4fff com.Logitech.Control Center.Scroll Enhancer 2.1.1   /Library/Application Enhancers/LCC Scroll Enhancer.ape/Contents/MacOS/LCC Scroll Enhancer
 0x1325000 -  0x1325fff jp.hetima.SafariStand.loader SafariStand-loader version  1.0 (5)   /Users/michaelzwick/Library/InputManagers/SafariStand/SafariStand-loader.bundle/Contents/MacOS/SafariStand-loader
0x2c28c000 - 0x2c292fff com.Adobe.print.AdobePDF.pde AdobePDF 6.0.2 (6.0.2)   /Library/Printers/PPD Plugins/AdobePDFPDE.plugin/Contents/MacOS/AdobePDFPDE
0x2c405000 - 0x2c411fff com.hp.print.pde.ColorOptions 2.4.0.316   /Library/Printers/hp/PDEs/hpColorOptions.plugin/Contents/MacOS/hpColorOptions
0x2c619000 - 0x2c623fff com.hp.print.pde.HPServices 2.4.0.316   /Library/Printers/hp/PDEs/hpServices.plugin/Contents/MacOS/hpServices
0x2c890000 - 0x2c899fff com.hp.print.pde.Accounting 2.4.0.316   /Library/Printers/hp/PDEs/hpAccounting.plugin/Contents/MacOS/hpAccounting
0x2ca2f000 - 0x2ca5bfff com.apple.print.framework.Print.Private 4.6 (163.10)   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x2ca70000 - 0x2ca81fff com.hp.print.pde.HPWatermarks 2.4.0.316   /Library/Printers/hp/PDEs/hpWatermarks.plugin/Contents/MacOS/hpWatermarks
0x2cabd000 - 0x2cacffff com.hp.print.pde.HPFinishing 2.4.0.316   /Library/Printers/hp/PDEs/hpFinishing.plugin/Contents/MacOS/hpFinishing
0x2cc05000 - 0x2cc16fff com.hp.print.pde.JobStorage 2.4.0.316   /Library/Printers/hp/PDEs/hpJobStorage.plugin/Contents/MacOS/hpJobStorage
0x2cc77000 - 0x2cc99fff com.hp.framework.imaging 2.4.0.316   /Library/Printers/hp/Frameworks/hpImaging.framework/Versions/C/hpImaging
0x30000000 - 0x30025fff com.nisus.NisusBase ??? (1.0.0d1)   /Applications/Nisus Writer Express.app/Contents/Frameworks/NisusBase.framework/Versions/A/NisusBase
0x31000000 - 0x31006fff com.nisus.NisusLicense ??? (1.1)   /Applications/Nisus Writer Express.app/Contents/Frameworks/NisusLicense.framework/Versions/A/NisusLicense
0x31080000 - 0x31086fff com.nisus.Feedback ??? (1.0)   /Applications/Nisus Writer Express.app/Contents/Frameworks/NisusFeedback.framework/Versions/A/NisusFeedback
0x40000000 - 0x40003fff org.linkbackproject.LinkBack ??? (102)   /Applications/Nisus Writer Express.app/Contents/Frameworks/LinkBack.framework/Versions/A/LinkBack
0x8fe00000 - 0x8fe51fff dyld 45.3   /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib    /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib    /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.2 (???)   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x90373000 - 0x9072dfff com.apple.CoreGraphics 1.258.38 (???)   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27)   /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dc000 - 0x908dcfff com.apple.CoreServices 10.4 (???)   /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908de000 - 0x909e0fff libicucore.A.dylib    /usr/lib/libicucore.A.dylib
0x90a3a000 - 0x90abefff libobjc.A.dylib    /usr/lib/libobjc.A.dylib
0x90ae8000 - 0x90b58fff com.apple.framework.IOKit 1.4 (???)   /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6e000 - 0x90b80fff libauto.dylib    /usr/lib/libauto.dylib
0x90b87000 - 0x90e5efff com.apple.CoreServices.CarbonCore 681.7   /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90ec4000 - 0x90f44fff com.apple.CoreServices.OSServices 4.1   /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90f8e000 - 0x90fcffff com.apple.CFNetwork 129.19   /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x90fe4000 - 0x90ffcfff com.apple.WebServices 1.1.2 (1.1.0)   /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
0x9100c000 - 0x9108dfff com.apple.SearchKit 1.0.5   /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x910d3000 - 0x910fdfff com.apple.Metadata 10.4.4 (121.36)   /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x9110e000 - 0x9111cfff libz.1.dylib    /usr/lib/libz.1.dylib
0x9111f000 - 0x912dafff com.apple.security 4.6 (29770)   /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913d9000 - 0x913e2fff com.apple.DiskArbitration 2.1   /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913e9000 - 0x91411fff com.apple.SystemConfiguration 1.8.3   /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x91424000 - 0x9142ffff libgcc_s.1.dylib    /usr/lib/libgcc_s.1.dylib
0x91434000 - 0x9143cfff libbsm.dylib    /usr/lib/libbsm.dylib
0x91440000 - 0x914bbfff com.apple.audio.CoreAudio 3.0.4   /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f8000 - 0x914f8fff com.apple.ApplicationServices 10.4 (???)   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x914fa000 - 0x91532fff com.apple.AE 1.5 (297)   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x9154d000 - 0x9161afff com.apple.ColorSync 4.4.4   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x9166f000 - 0x91700fff com.apple.print.framework.PrintCore 4.6 (177.13)   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x91747000 - 0x917fefff com.apple.QD 3.10.21 (???)   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x9183b000 - 0x91899fff com.apple.HIServices 1.5.3 (???)   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x918c8000 - 0x918ecfff com.apple.LangAnalysis 1.6.1   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91900000 - 0x91925fff com.apple.FindByContent 1.5   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x91938000 - 0x9197afff com.apple.LaunchServices 181   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x91996000 - 0x919aafff com.apple.speech.synthesis.framework 3.3   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b8000 - 0x919fafff com.apple.ImageIO.framework 1.5.0   /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x91a10000 - 0x91ad7fff libcrypto.0.9.7.dylib    /usr/lib/libcrypto.0.9.7.dylib
0x91b25000 - 0x91b3afff libcups.2.dylib    /usr/lib/libcups.2.dylib
0x91b3f000 - 0x91b5dfff libJPEG.dylib    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b63000 - 0x91bd2fff libJP2.dylib    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91be9000 - 0x91bedfff libGIF.dylib    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91bef000 - 0x91c4efff libRaw.dylib    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c53000 - 0x91c90fff libTIFF.dylib    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91c97000 - 0x91cb0fff libPng.dylib    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cb5000 - 0x91cb8fff libRadiance.dylib    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cba000 - 0x91cbafff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2)   /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cbc000 - 0x91da1fff com.apple.vImage 2.4   /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
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0x91e34000 - 0x91ea2fff libvMisc.dylib    /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x91ead000 - 0x91f42fff libvDSP.dylib    /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x91f5c000 - 0x924e4fff libBLAS.dylib    /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x92517000 - 0x92842fff libLAPACK.dylib    /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x92872000 - 0x928fafff com.apple.DesktopServices 1.3.5   /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
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0x92c84000 - 0x92d62fff libxml2.2.dylib    /usr/lib/libxml2.2.dylib
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0x92e82000 - 0x92ea0fff libGL.dylib    /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92eab000 - 0x92f05fff libGLU.dylib    /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92f23000 - 0x92f23fff com.apple.Carbon 10.4 (???)   /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92f25000 - 0x92f39fff com.apple.ImageCapture 3.0   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92f51000 - 0x92f61fff com.apple.speech.recognition.framework 3.4   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92f6d000 - 0x92f82fff com.apple.securityhi 2.0 (203)   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x92f94000 - 0x9301bfff com.apple.ink.framework 101.2 (69)   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x9302f000 - 0x9303afff com.apple.help 1.0.3 (32)   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x93044000 - 0x93071fff com.apple.openscripting 1.2.5 (???)   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9308b000 - 0x9309bfff com.apple.print.framework.Print 5.0 (190.1)   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x930a7000 - 0x9310dfff com.apple.htmlrendering 1.1.2   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x9313e000 - 0x9318dfff com.apple.NavigationServices 3.4.4 (3.4.3)   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x931bb000 - 0x931d8fff com.apple.audio.SoundManager 3.9   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x931ea000 - 0x931f7fff com.apple.CommonPanels 1.2.2 (73)   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x93200000 - 0x9350dfff com.apple.HIToolbox 1.4.8 (???)   /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x9365c000 - 0x93668fff com.apple.opengl 1.4.7   /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93701000 - 0x93701fff com.apple.Cocoa 6.4 (???)   /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93703000 - 0x93d36fff com.apple.AppKit 6.4.7 (824.41)   /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940c3000 - 0x94133fff com.apple.CoreData 80   /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9416c000 - 0x9422ffff com.apple.audio.toolbox.AudioToolbox 1.4.3   /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94281000 - 0x94281fff com.apple.audio.units.AudioUnit 1.4   /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94283000 - 0x94456fff com.apple.QuartzCore 1.4.9   /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x944ac000 - 0x944e9fff libsqlite3.0.dylib    /usr/lib/libsqlite3.0.dylib
0x944f1000 - 0x94541fff libGLImage.dylib    /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x946e5000 - 0x946f4fff libCGATS.A.dylib    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946fc000 - 0x94708fff libCSync.A.dylib    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9474e000 - 0x94766fff libRIP.A.dylib    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94aff000 - 0x94b70fff libstdc++.6.dylib    /usr/lib/libstdc++.6.dylib
0x964a8000 - 0x964aafff com.apple.ExceptionHandling 1.2 (???)   /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHandling
0xc0000000 - 0xc000ffff com.unsanity.ape 2.0.1   /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer

Model: PowerMac7,3, BootROM 5.2.4f1, 2 processors, PowerPC G5  (3.1), 2.7 GHz, 4 GB
Graphics: NVIDIA GeForce 6800 Ultra DDL, GeForce 6800 Ultra, AGP, 256 MB
Memory Module: DIMM0/J11, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM2/J13, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM3/J14, 1 GB, DDR SDRAM, PC3200U-30330
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDS724040KLSA80, 372.61 GB
Serial ATA Device: Hitachi HDS724040KLSA80, 372.61 GB
Parallel ATA Device: SONY    DVD RW DW-Q28A,
USB Device: Hub, , Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: USB RECEIVER, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Apple Cinema HD Display, , Up to 1.5 Mb/sec, 500 mA
FireWire Device: ST3300631A, Initio, Up to 400 Mb/sec
FireWire Device: LaCie d2 Extreme LUN 0, LaCie Group SA, Up to 800 Mb/sec
FireWire Device: LaCie d2 Extreme LUN 0, LaCie Group SA, Up to 800 Mb/sec
FireWire Device: Target Disk Mode, AAPL, Up to 400 Mb/sec
FireWire Device: iSight, Apple Computer, Inc., Up to 400 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec


2006-12-01 07:10:18
Profile

Joined: 2003-04-25 04:42:14
Posts: 55
Post 
I've never had that problem with 2.7 (it's been very stable), but here are some things to try:

1. Delete NWE and all support files and re-install.
2. Delete all printing software and re-install
3. Repair permissions after all re-installing.

It doesn't always work, but it might.


2006-12-01 07:18:46
Profile

Joined: 2006-06-29 07:56:30
Posts: 81
Location: Hudson River Valley, NY
Post 
Someone once reported an unusual problem which was fixed by redownloading the software.


2006-12-01 09:25:37
Profile
Official Nisus Person
User avatar

Joined: 2002-07-11 17:14:10
Posts: 4251
Location: San Diego, CA
Post 
Based on the crash report you've included I would guess this is a problem with your printer setup/drivers. I do not think reinstalling Express will help you. The best thing you can do is make sure you have the latest printer drivers from HP. If you (re)-install those and there are still problems, then perhaps you should try reseting the print system.


2006-12-01 14:59:11
Profile WWW

Joined: 2004-10-04 14:31:00
Posts: 17
Martin,

Based on suggestions I did the following:
1) Redownloaded and reinstalled Nisus Writer Express 2.7
2) Updated the HP Firmware on my printer
3) Reinstalled the latest HP printer software.

Interestingly - the problem remains with my HP3800dn color printer. I can successfully print to an HP2300 printer in my lab. So it appears to be a OS/printer specific problem - that is unique to Nisus (I have not seen this problem with other applications). BTW: There is a workaround - If I make a desktop printer and drip a Nisus file on it - it prints fine. I have sent the reports onto Apple. Thanks for the suggestions.


2006-12-07 05:41:08
Profile

Joined: 2005-05-30 09:09:28
Posts: 15
Location: Maine
I've had poor luck with official HP printer drivers on OS X -- seems like HP doesn't give a rip about Macs or their engineers haven't a clue. I swear my next printer will not be an HP.

That said, my best solution has been to use an open source driver from GIMP Print.

http://gimp-print.sourceforge.net/MacOSX.php3

If you're up for a little bit of geekiness, you can get a very good driver out of this site.


2006-12-12 17:26:55
Profile

Joined: 2002-11-09 02:18:53
Posts: 7
Location: Paris, France
Hello,

I too am having trouble with printing using NisusWriter 2.6 or 2.7 and it started , I think, with the addition of HP 3800 printer drivers. Under Mac OS 10.4.8, NW will not print to either our older HP B/W printer, which worked well until now, or the new HP3800 printer. The problem is only with NW, I can print fine in all other tested applications from Finder, Mail, TextEdit, word, BBEdit, Canvas, ........

Thus, it is hard to blame the HP driver.

I have not tried taking out the HP3800 printer driver. I'm glad to see that I am not the only person in the world with this problem.

Charlie Roth


2007-01-19 08:11:11
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