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INVALID LICENSE 
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Joined: 2007-07-17 04:41:51
Posts: 2
Location: ENGLAND
This is my first question on this board and I am sure that someone will be able me!

At the moment I am unable to save any documents because Nisus is not recognising the license number that they sent me in their email. I have copied and pasted the number so there is no chance that I have made an error. I have tried various ways of pasting it - with and without the dashes in between the characters but to no avail. I have also registered the license number online and this has been accepted.

Any ideas?[/b]

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New2nisus


2007-07-17 04:48:34
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Joined: 2002-07-11 17:14:10
Posts: 4251
Location: San Diego, CA
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If you are copy-pasting the license, I might check that you don't accidentally copy any whitespace around the license. Nisus Writer can be picky about that. If you're still having trouble, please contact customer support at support@nisus.com.


2007-07-17 13:09:43
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Joined: 2007-07-17 04:41:51
Posts: 2
Location: ENGLAND
Thanks for your reply Martin - I have tried typing it in manually but I still get the same answer - 'Invalid License'. I have now emailed Support as you have suggested.
:?

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New2nisus


2007-07-17 14:52:17
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