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downloading upgrade

Posted: 2007-09-24 12:15:04
by david sims
Help!!

I have tried without success to upgrade to version 3. The download window on my iMac 24" repeatedly says "cannot create file'. My copy of nisus express, version 2.x disappeared from the computer altogether, the icon first changing to what looked like a compass and pencil, and all my nisus documents had a blank file icon and would not open . So I re-loaded version 1 from disc. This means I can open my docs once again, but I would like to move to the newer and better version of Express, or even simply return to the version 2 that I've just lost.

Any ideas

Posted: 2007-10-01 12:44:23
by martin
Hi David- when you say the "download window" you mean the one inside Safari? Is there any other information given in the error message? You might use the Disk Utility application to run a check of your hard disk.