Express 2.0.1 unstable ?

Have a problem? A question? This is the place for answers from other Express users.
Post Reply
pdumais
Posts: 3
Joined: 2004-10-02 12:38:56

Express 2.0.1 unstable ?

Post by pdumais » 2004-10-14 19:02:18

Hi, I just upgraded to 2.0.1 and I find it unstable. Three times out of four, the program unexpectedly quits while trying to open a .rtf file (same happens regardless of what file). It also quit unexpectedly when I did CMD-N (I was aiming for CMD-B).

I'm running OS 10.2 on a 333 MHz G3 (iMac) w/ 384 M memory.

JBL
Posts: 167
Joined: 2003-04-25 14:33:59

Post by JBL » 2004-10-14 19:21:21

I am sorry to hear about your problems. NWE has been very stable for me. I think 2.0 crashed on me once or twice but I have been using 2.0.1 every day since it came out and never had it crash. Running 10.3.4 and 10.3.5 on a G5 and a dual 1.42Ghz G4.

joao
Posts: 55
Joined: 2003-04-25 04:42:14

Post by joao » 2004-10-14 19:47:44

I've had some consistent crashing problems with table shading, but other than that I've found the program quite stable, and the command-N combination (which I use a lot) hasn't given me any problems.

I'd suggest that you send feedback about the crash from within the program, as I believe a crash log is sent along with the feedback - which is useful for diagnosing the problem.

pdumais
Posts: 3
Joined: 2004-10-02 12:38:56

crash log

Post by pdumais » 2004-10-15 04:28:14

where would I find the crash log ?

MacSailor
Posts: 279
Joined: 2003-04-03 08:38:41
Location: Linköping, Sweden

Re: crash log

Post by MacSailor » 2004-10-15 07:04:22

pdumais wrote:where would I find the crash log ?
Usually at /Users/username/Library/Logs/CrashReporter

or at /Library/Logs/CrashReporter

/Peter
Peter Edwardsson
..............................

cchapin
Posts: 419
Joined: 2004-02-25 18:28:40
Location: Maryland, USA

Post by cchapin » 2004-10-15 07:15:21

As I understand it, the feedback mechanism collects that information automatically. All you need to do is (1) cause a crash, (2) restart NWE and (3) click the Help menu, then Send Feedback. Type in a brief explanation of the problem and send it off.

The folks at Nisus don't guarantee a response to feedback sent this way, but it is the best way to get system-specific information to them for problem-solving.

--Craig

Post Reply