Ever since upgrading to 3.04 I have been unable to open .docx files in Japanese in NWP. (Have not tried English bc I don't have any) The following error is reported.
I have tried opening files from a year or more ago that the previous version had to problem opening.
If I open the file in Word and save as a .doc file, 3.04 opens it with no problem.
If I tell NWP to Retry, the file opens.
These are not complex files. They only contain text with no extraordinary formatting.
Is this a known problem? (Have not seen it reported here)
Using OSX 10.11.6.
I can send a redacted file if desired.
Everything related to our flagship word processor.
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