nisus.com

Hi
I received a file (*doc) with comments from a coleague. I edited the file with Nisus and add some comments of my own and delivered it back to our student, but, after Nisus edition, all the comments from my coleague appeared with my own name. Is there a way to avoid this anoying situation?
Thanks.
O.

I'm sorry you had trouble exchanging comments. What you describe should not occur, and this is the first time I've heard the problem described. Can you please answer a few questions, to help narrow down where things might have gone awry:

1. When you first opened the .doc file from your colleague, were comments properly attributed (ie: did they have the proper author names)?
2. What file format did you use when sending the file back to your student?
3. If you open the file you sent back to your student directly in NWP (eg: before it was viewed/resaved by the student's word processor), are the author names correct?

Hopefully we can figure out what's going on here.

1 - with Nisus I could not see his name, but we did this with several files and all the files that he send me were OK. After this first problem I used Word to read the other files.

2 — *doc (I have Nisus saving files in this format by default)

3 — All my comments appear with my name in Nisus and my coleague comments have no name. When I open the same file using Word all comments have the same name: mine.

I can send you the file if you give me an email. It is a work of a student and I do not want to publish it here.

Thanks,

Orlando

Sending along the file would be appreciated, thanks Orlando; we can delete the file after we've investigated.

Normally I'd recommend using the menu Help > Send Feedback to send the file, but you can also email it directly to:

Thanks for sending your file along. I've taken a look and we're able to reproduce the problem over here: Microsoft Word is showing your name for all the comments. This looks like a bug in Word: if the author name is blank (as is your colleague's name), it seems to assume/use another author name.

Luckily this is relatively easy for us to workaround. If NWP saves the blank author name using a space (or some other non-printing character), Word leaves it alone. We'll incorporate that change in the next NWP update. In the meantime, can you have your colleague set their author name so it's no longer blank?