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Stuck "Processing in Bookends"

Posted: 2015-05-27 13:19:13
by smithjeffreyg
I have thoroughly enjoyed Nisus Writer Pro. Thanks! One problem I've run into is when I try to generate a reference list. When I select Tools > Bibliography > Scan Document the scan gets stuck about a quarter of the way through and nothing happens. I AM able to scan the document from Bookends but it would make my life much niftier if I could select "Scan Document" from within NWP. Yes?

I deleted NWP and re-downloaded it. Didn't fix it. Any thoughts?

Thank you.

Re: Stuck "Processing in Bookends"

Posted: 2015-05-27 18:55:13
by smithjeffreyg
A clarification: I am using Bookends. Latest versions of both Nisus and Bookends.

Re: Stuck "Processing in Bookends"

Posted: 2015-05-29 15:06:28
by martin
I just did a quick test and didn't have any trouble completing a Bookends scan from inside Nisus Writer Pro (NWP). After the problem occurs could you submit a feedback report using the menu Help > Send Feedback? Please be sure to attach diagnostic data to your report, so we can look at the collected console log for any abnormalities. Thanks!

Re: Stuck "Processing in Bookends"

Posted: 2015-06-04 09:33:47
by smithjeffreyg
Well, I'm happy to report that I exported my document from Ulysses to Nisus and scanned the document with Bookends from within NWP. I have no idea what the deal was before. I wish that I had something more to tell you but that's it. I'll send the reports you described if the error occurs again.

Thank you for touching base!