NWP is flipping out when I insert an endnote?!!!!

Everything related to our flagship word processor.
Post Reply
Nina
Posts: 2
Joined: 2008-12-17 05:54:59

NWP is flipping out when I insert an endnote?!!!!

Post by Nina »

Hello, someone please help me! This has happened about 5 times already and it's about to drive me nuts. I don't mean Endnote the program (which I'm not using), I just mean the the regular endnote that you can insert (like a footnote). I was using it fine for weeks and weeks... but now when I try to insert one, NWP freezes up then promptly shuts down. What the hell?

I was also getting frustrated that the endnotes and footnotes would sometimes mysteriously be in a different font, but that was easy enough to fix. This spontaneous crashing is not, however. I have already submitted about 4 errors reports to Apple, and of course restarted my computer, etc. Any advice? When you guys gonna fix this in the future?

Thank you.
:?
User avatar
martin
Official Nisus Person
Posts: 5230
Joined: 2002-07-11 17:14:10
Location: San Diego, CA
Contact:

Re: NWP is flipping out when I insert an endnote?!!!!

Post by martin »

Hi Nina- unfortunately we never see the reports that Apple collects. Instead, after a crash, can you relaunch NWP and use the menu Help > Send Feedback? That will automatically collect a log of the last crash that occurred. Hopefully we can discover the cause of the problem for you.
Nina
Posts: 2
Joined: 2008-12-17 05:54:59

Re: NWP is flipping out when I insert an endnote?!!!!

Post by Nina »

Thank you, I just did that. Hope you all can fix this soon and send out a patch, because otherwise I love this software.
Post Reply