Hang (or spinning beach ball) when insert .jpg

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JLSchweitzer
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Joined: 2011-10-07 08:16:23

Hang (or spinning beach ball) when insert .jpg

Post by JLSchweitzer »

For the past day or so I have been having a problem when inserting an image, specifically a .jpg. And it's not just any jpg; it's one that was exported from Adobe Acrobat Pro.

A little background. I have created a calendar and want to insert it into my Nisus document. The calendar program (CalendarMaker 5) can export the file as a TIFF or PDF. Unfortunately, the TIFF image isn't so great. So I decided to export the calendar as a PDF and then use Acrobat to export as a JPG so that I can insert it into my document.

At first I thought the problem was, believe it or not, the location of the <Page Break> command see below. Notice you only see the "lightening bolt" (⌁) and not the lightening bolt and paragraph mark ( ¶ ). Once I deleted the ¶ on the left I could then see the entire Page Break command ( ⌁¶ ) and insert the JPG.
Nisus crash with Page Break.jpg
Nisus crash with Page Break.jpg (21.65 KiB) Viewed 3126 times

However, whenever I tried to insert the second page of the calendar, usually by issuing a <Page Break> command, Nisus would hang and I would get the spinning beach ball. After waiting a minute or so, hovering over the Nisus dock icon would report that the application is no longer responded and I would have to do a force quit. I have used the Send Feedback option to send in a report. I have attached, based upon a suggestion from another thread about hangs, a Sample Process report from the Activity Monitor.

As an aside, and because of the weird nature of this hang, what is the best way to create a blank page in your document so that you can add either an image or more text? What I have been doing is using the <Page Break> command but maybe this is why I'm having troubles.
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Sample of Nisus Writer Pro.txt
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martin
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Re: Hang (or spinning beach ball) when insert .jpg

Post by martin »

jessetc wrote:Did anyone ever get back to you?
We did communicate privately with JLSchweitzer and figured out that the issue didn't have anything to do with the image itself, but rather a specific configuration of content in his document that triggered a particular layout bug.
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