Save Problems — Both as to Nisus New File.dot; and Autosave

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foster13
Posts: 37
Joined: 2013-02-25 14:16:16

Save Problems — Both as to Nisus New File.dot; and Autosave

Post by foster13 » 2015-04-06 10:41:19

Help. I can't save changes to Nisus New File.dot, and apparently my files aren't being autosaved.

What I've done: pretty much everything I could think of, each several times — ran Disk Utility from the Recovery boot-up, reset ACLs under 'resetpassword' in Terminal from the Recovery boot-up, reinstalled Nisus, changed the read/write options to apply to all enclosed items in both my Documents and Nisus Documents folders, followed Linc Davis' terminal instructions in https://discussions.apple.com/thread/6680762, etc.

New File.dot. I cannot save changes to Nisus New File.dot. I get the message: "The document “Nisus New File.dot” could not be saved. You don’t have permission. To view or change permissions, select the item in the Finder and choose File > Get Info."

I saw the part about making a duplicate, but don't understand how to use this for purposes of opening a new file with a particular style / format.

Autosave. I get the message: "The document could not be autosaved. You don't have permission to write to the folder that the file is in."

Please help me fix this!

Thanks, as always.

Beurlen
Posts: 11
Joined: 2015-03-20 03:32:12

Re: Save Problems — Both as to Nisus New File.dot; and Autos

Post by Beurlen » 2015-04-07 10:49:28

I had a similar problem after I updated to NWPro 2.2.1 beta. After fiddling around a little, I realized that the new NWPro app pointed erroneously to another HD with a backup of my primary disk. There may be a problem too, because the new app changed the location of the Nisus New File and the autosaved file location.

Maybe this can help to fix the problem.

Beurlen

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martin
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Re: Save Problems — Both as to Nisus New File.dot; and Autos

Post by martin » 2015-04-07 22:14:30

Please submit a feedback report using the menu Help > Send Feedback after the problem occurs, so we can help diagnose the issue. Be sure to enable diagnostics and checkmark the options to send along relevant logs, eg: the console log. The more information we can gather the better.

foster13
Posts: 37
Joined: 2013-02-25 14:16:16

Re: Save Problems — Both as to Nisus New File.dot; and Autos

Post by foster13 » 2015-04-08 10:38:12

You know what? While I was working, it suddenly seemed to 'fix' itself. I don't question further after those things happen! Thanks, as always [and also because, perhaps naturally, I'm posting have more questions… (see above)].

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martin
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Re: Save Problems — Both as to Nisus New File.dot; and Autos

Post by martin » 2015-04-09 11:50:54

That's good news, thanks for letting us know. Hopefully going forward you'll have nothing but smooth sailing (and smooth writing).

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