Unable to send feedback

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joao
Posts: 55
Joined: 2003-04-25 04:42:14

Unable to send feedback

Post by joao » 2003-04-26 16:48:47

I have been unable to send feedback to Nisus. Every time I attempt to send a report, I get a dialogue box (with a Nisus logo) that says, "Could not generate feedback system profile."

Does anyone know what I need to do to correct this?

JBL
Posts: 167
Joined: 2003-04-25 14:33:59

Post by JBL » 2003-04-26 17:28:22

I had a different problem. I got the feedback form but when I clicked "send feedback" nothing seemed to happen. I sent a copy to the email address that the "Thank you for downloading the Nisus Writer Express Public Beta," message was sent out on (sales@nisus.com).

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delackner
Posts: 10
Joined: 2003-04-28 11:50:28
Contact:

Please email me the last bit of the console log

Post by delackner » 2003-04-28 11:55:14

Could you each email me the Console output that you see when you click submit?

By this I mean, open Applications -> Utilities -> Console

When you click submit, some new error output is probably appearing here. Just email me at seth (fill in the nisus com part. I don't want spam agents to crawl my address from this post).

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