I wanted to report an issue related to NWP 1.0.3 (Save as PDF / Print -> save as PDF) produces PDFs that doesn't look identical to the document as shown by by NWP (Images are cropped incorrectly).
However, when I try to use the integrated feedback tool I always (I tried it multiple times) get the error "There was an error while attempting to transmit". (Unfortunately, there are not further information.)
What am I supposed to do?
Best regards,
Michael
Nisus Feedback Tool doesn't work
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martin
- Official Nisus Person
- Posts: 5230
- Joined: 2002-07-11 17:14:10
- Location: San Diego, CA
- Contact:
Hi Michael, can you try to send in a small test message, with no file or screenshot attachments? Perhaps it's the size of the message that's causing the problem. Also, I take it you aren't having any other connectivity issues with your internet? Let me know how it goes and I'll check for the feedback report, thanks.
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Michael Eichberg
- Posts: 4
- Joined: 2007-08-06 06:56:05
Hi,
even if try to submit a very simple report with just the message "test" and the message-type set to "unexpected behavior" - it simply does not work.
When I take a look at the "generated" report using "Show Report Content" the text is more than 6000 lines long (saved on the disk it is a 640kB text file)! The text seems to contain ever single log entry associated with NWP since the day I first installed NWP.
Best
Michael
BTW: it is unlikely to be a connection problem since I've tried it at very different places.
even if try to submit a very simple report with just the message "test" and the message-type set to "unexpected behavior" - it simply does not work.
When I take a look at the "generated" report using "Show Report Content" the text is more than 6000 lines long (saved on the disk it is a 640kB text file)! The text seems to contain ever single log entry associated with NWP since the day I first installed NWP.
Best
Michael
BTW: it is unlikely to be a connection problem since I've tried it at very different places.