NWP Quits Unexpectantly
NWP Quits Unexpectantly
I have a macbook pro running Yosemite 10.10.1. If I leave NWP open and step away for a while, when I return it has closed, and I get a message that says, "Nisus Writer Pro quit unexpectantly." This has been happening for months. Any solutions?
-
martin
- Official Nisus Person
- Posts: 5230
- Joined: 2002-07-11 17:14:10
- Location: San Diego, CA
- Contact:
Re: NWP Quits Unexpectantly
I'm sorry you've had trouble with Nisus Writer Pro (NWP). But hopefully we can find a solution.
First, what version of NWP are you using? We recently released an update that fixed a variety of issues related to stability. Make sure you are using version 2.1.1 by checking the menu About Nisus Writer Pro. In the about box you'll see the version number in the top-right part of the window. You might also consider updating your version of OSX. In general it's good to stay on top of Apple's releases.
If you are using NWP version 2.1.1, but still encounter any kind of troubles, please use the menu Help > Send Feedback. Be sure to enable diagnostics and checkmark the options to send along recent log files. They are invaluable in diagnosing problems. Thanks for your help.
First, what version of NWP are you using? We recently released an update that fixed a variety of issues related to stability. Make sure you are using version 2.1.1 by checking the menu About Nisus Writer Pro. In the about box you'll see the version number in the top-right part of the window. You might also consider updating your version of OSX. In general it's good to stay on top of Apple's releases.
If you are using NWP version 2.1.1, but still encounter any kind of troubles, please use the menu Help > Send Feedback. Be sure to enable diagnostics and checkmark the options to send along recent log files. They are invaluable in diagnosing problems. Thanks for your help.